Charity Review

Issued: July 2021 Expires: July 2023

NestQuest Houston

Accredited Charity
Meets Standards
 
(832) 232-8715 1907 Sabine St Ste 166, Houston TX 77007-4095 nestquesthouston.com
  1. Conclusions
  2. Purpose
  3. Programs
  4. Governance & Staff
  5. Fund Raising
  6. Tax Status
  7. Financial
  8. BBB Comment
Conclusions

NestQuest Houston meets the 20 Standards for Charity Accountability.

Purpose

NestQuest changes the future of Houston's children, by providing families who receive Housing Choice Vouchers with access to great homes and exceptional schools.

Incorporated: 2017 in TX

Programs

NestQuest Houston was established in 2016 with the goal of subleasing units to participants of the Housing Choice Voucher Program with elementary school aged children. Our main focus was on those families in the process of moving with a Housing Choice Voucher. During the development phase we decided to open the program to all families with school aged children from elementary to high school. This would allow more families to move to areas with better schools. NestQuest was not able to begin outreach due to the housing authority’s budget constraints that resulted in a decrease in families relocating. In August of 2017, Hurricane Harvey devastated several areas of Houston. This allowed NestQuest Houston to begin their outreach. One of our goals was to increase landlord participation in these high opportunity areas, by focusing on owners who do not currently accept the Housing Choice Voucher Program. The program is overseen by an independent board of directors and funding from the Houston Endowment.

NestQuest Houston is a program that focuses on expanding housing and educational options to families with school aged children in areas with good schools. Families who enroll in NestQuest, receive assistance in searching for their new homes in their choice of areas zoned to good schools, discounted security deposits, referral assistance for other community resources, and access to quality housing in neighborhoods in high opportunity areas. Landlords who lease their units to NestQuest Houston are able to begin collecting rent and security deposits without any delays that may be expected from the housing inspection process. NestQuest steps into the role of the landlord and completes the housing inspection, housing payment contract and rent collection from the client and the housing authority.

NestQuest works with apartments and private owners in areas zoned to high performing schools that would normally refuse service to HCV clients. For owners willing to participate in its program, NestQuest acts as an intermediary between the owner, client, and housing authority. NestQuest provided assurances of timely rental payments and payment for damages to the unit. For its clients, NestQuest provided locator services, social service referrals, and limit financial support. For the housing authority, NestQuest fulfills the responsibilities of the landlord, receives the Housing Assistance Payments (HAP), and handles all the administrative tasks required by the HCV Program. 

To work with NestQuest, families must have at least one school aged child in their household, a housing voucher to move, and not currently enrolled in an A/B ranked school according to Children at Risk: Texas School Guide. Eligibility is determined at their voucher issuance briefing. Eligible clients are then scheduled to speak with a member of staff to discuss their current home, neighborhoods, schools, unit preferences, and voucher details (rent amount, bedroom sizes, etc.). 
Once enrolled, staff will assist with 30-40% of the search to locate units that meet the family’s minimum requirements with a primary focus on the schools. Families are issued a voucher that is valid for 60 days. Since they are on a time constraint, we encourage families to search for unit that will and won’t accept their voucher. We do this to allow the family an opportunity to locate a unit even if it’s not with our program. Our current search process requires us to utilize online websites such as Apartments.com, HAR.com, and Zillow.com. With the assistance of the Houston Apartment Association and a small handful of local realtors, NestQuest is able to obtain reach owners for single family homes and multi-family complexes to participate in our program and allow NestQuest to sublease the unit to a HCV participant client. NestQuest utilizes a familiar process known as “corporate” leasing to by-pass financial requirements that would otherwise result in an immediate denial for clients interested in these units. 

Governance & Staff

Board Chair/CEO: Mr. Dav Lewis, Founder Business Affiliation: 2nd.Chances Life

CEO: Ms. Isabel Lopez, Executive Director

Board Size: 6

Staff: 3

Fund Raising
Method(s) used: Telephone Appeals Grant Proposals Internet Appeals Cause-Related Marketing Appeals via Social Media (Facebook, etc.) Solicitations for Used Clothing

% of Related Contributions on Fundraising: 6.64%

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

Financial

The following information is based on NestQuest Houston's Internally Produced Financial Statements (Unaudited) for the fiscal year ending Thursday, December 31, 2020.

Source of Funds
Albert & Ethel Herzstein Charitable Foundation Grant $5,000
Fund Docations $871
American Woodmark Foundation $500
Hsg Authority Rent Received $292,937
EcoLab Community Grant $6,000
Tenant Rent Received $70,846
Sempre Energy=COVID 19 Relief Fund $5,000
Contributions Restricted $2,089
Total Income: $383,243
 
Fusion Chart
 
Program Expenses: $545,258
Fundraising Expenses: $20,732
Administrative Expenses: $71,649
Total Expenses: $637,639
 
Income in Excess of Expenses: ($254,396)
 
Beginning Net Assets: $405,944
Ending Net Assets: $176,223
Total Liabilities: $11,795
Total Assets: $198,676

BBB Comment

 
 


An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Standards Legend

  • Meets Standards IconMeets Standards
  • Standards Not Met IconStandards Not Met
  • Did Not Disclose IconDid Not Disclose
  • Review in Progress IconReview in Progress
  • Unable to Verify IconUnable to Verify
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Standard 1: Board Oversight


Description:

Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

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Standard 2: Board Size


Description:

Soliciting organizations shall have a board of directors with a minimum of five voting members.

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Standard 3: Board Meetings


Description:

An organization shall have a minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities.

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Standard 4: Board Compensation


Description:

Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as voting member(s) of the board. Compensated members shall not serve as the board's chair or treasurer.

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Standard 5: Conflict of Interest


Description:

No transaction(s) in which any board or staff members have material conflicting interests with the charity resulting from any relationship or business affiliation. Factors that will be considered when concluding whether or not a related party transaction constitutes a conflict of interest and if such a conflict is material, include, but are not limited to: any arm's length procedures established by the charity; the size of the transaction relative to like expenses of the charity; whether the interested party participated in the board vote on the transaction; if competitive bids were sought and whether the transaction is one-time, recurring or ongoing.

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Standard 6: Effectiveness Policy


Description:

Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

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Standard 7: Effectiveness Report


Description:

Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

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Standard 8: Program Expenses


Description:

Spend at least 65% of its total expenses on program activities.

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Standard 9: Fund Raising Expenses


Description:

Spending should be no more than 35% of related contributions on fund raising. Related contributions include donations, legacies, and other gifts received as a result of fund raising efforts.

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Standard 10: Accumulating Funds


Description:

Avoid accumulating funds that could be used for current program activities. To meet this standard, the charity's unrestricted net assets available for use should not be more than three times the size of the past year's expenses or three times the size of the current year's budget, whichever is higher.

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Standard 11: Audit Report


Description:

Make available to all, on request, complete annual financial statements prepared in accordance with generally accepted accounting principles. When total annual gross income exceeds $500,000, these statements should be audited in accordance with generally accepted auditing standards. For charities whose annual gross income is less than $500,000, a review by a certified public accountant is sufficient to meet this standard. For charities whose annual gross income is less than $250,000, an internally produced, complete financial statement is sufficient to meet this standard.

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Standard 12: Detailed Expense Breakdown


Description:

Include in the financial statements a breakdown of expenses (e.g., salaries, travel, postage, etc.) that shows what portion of these expenses was allocated to program, fund raising, and administrative activities. If the charity has more than one major program category, the schedule should provide a breakdown for each category.

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Standard 13: Accurate Expense Reporting


Description:

Accurately report the charity's expenses, including any joint cost allocations, in its financial statements. For example, audited or unaudited statements which inaccurately claim zero fund raising expenses or otherwise understate the amount a charity spends on fund raising, and/or overstate the amount it spends on programs will not meet this standard.

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Standard 14: Budget Plan


Description:

Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

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Standard 15: Truthful Materials


Description:

Have solicitations and informational materials, distributed by any means, that are accurate, truthful and not misleading, both in whole and in part. Appeals that omit a clear description of program(s) for which contributions are sought will not meet this standard. A charity should also be able to substantiate that the timing and nature of its expenditures are in accordance with what is stated, expressed, or implied in the charity's solicitations.

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Standard 16: Annual Report


Description:

Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

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Standard 17: Website Disclosures


Description:

Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

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Standard 18: Donor Privacy


Description:

Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

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Standard 19: Cause Marketing Disclosures


Description:

Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) the actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to abc charity for every xyz company product sold), (b) the duration of the campaign (e.g., the month of October), (c) any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000).

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Standard 20: Complaints


Description:

Respond promptly to and act on complaints brought to its attention by the BBB Wise Giving Alliance and/or local Better Business Bureaus about fund raising practices, privacy policy violations and/or other issues.