Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AAA AUGER Plumbing Services has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AAA AUGER Plumbing Services

      450 Pinn Rd San Antonio, TX 78227-1232

      BBB Accredited Business
    • AAA AUGER Plumbing Services

      8234 Ferguson Cut Off Austin, TX 78724-2602

      BBB Accredited Business
    • AAA AUGER Plumbing Services

      18702 Kieth Harrow Houston, TX 77084

    Business ProfileforAAA AUGER Plumbing Services

    Plumber
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/31/2009

    Years in Business: 62

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    AAA AUGER Plumbing Services has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AAA AUGER Plumbing Services

        450 Pinn Rd San Antonio, TX 78227-1232

        BBB Accredited Business
      • AAA AUGER Plumbing Services

        8234 Ferguson Cut Off Austin, TX 78724-2602

        BBB Accredited Business
      • AAA AUGER Plumbing Services

        18702 Kieth Harrow Houston, TX 77084

      Headquarters
      450 Pinn Rd, San Antonio, TX 78227-1232
      BBB File Opened:
      10/1/1963
      Years in Business:
      62
      Business Started:
      1/1/1962
      Business Started Locally:
      1/1/1962
      Business Incorporated:
      10/14/2005
      Accredited Since:
      8/31/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • AAA Auger Plumbing Company
      • AAA Auger
      • AAA Auger Repair Service
      • AAA Auger Sewer Service
      • Augerman Inc
      Business Management
      • Mr. David Cross, President
      • Mr. Kent Wahl, COO
      Contact Information

      Principal

      • Mr. Kent Wahl, COO

      Customer Contact

      • Mr. Kent Wahl, COO
      Additional Contact Information

      Fax Numbers

      • (210) 678-9118
        Primary Fax
      • (512) 928-3965
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/04/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      In January 2021, I called this company because i had a downstairs toilet back up,and was pushing air through the sink in the same bathroom.they came and ran a drain snake and cleared the clog.3 weeks later i had the same problem and they came back and cleared the drain and ran a camera down the drain and notified me that there was a crack in the drain under my slab.I paid over **** dollars to have the problem fixed and when they made there last connections they said to flush the toilet,from the first flush the toilet was still backed up.the plumber ran a snake and once again cleared the clog and verified the proper pitch was there,the vent was proper in size.ran a ****** to clear the line and called it good.that lasted for 3 months and i had to call again for the same issue.they came and now told me everything had to be replaced,wants to charge me over **** more to now fix the problem,that they diagnosed wrong from the start.All i want is for my downstairs plumbing to operate normal and not have to stress everyday that it is going to back up.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gazi M

      1 star

      09/11/2023

      I hired a plumber named ****** through AAA Auger Plumbing Service to fix my shower handle that was dangling, he was supposed to replace the cartridge which could fix the handle and the water leaking. AAA Auger charged me $534.38 claiming that they brought a new cartridge and replaced it, and it didn't solve the issue, and they would have to tear down the wall and replace the entire shower plumbing behind the wall, and they were quoting me 2K just for that, and to repair that wall would be separate task for me. I asked them to give me my money back and they declined. I called ****** Brothers Plumbing on the same day to investigate it and repair it. They came and fixed it. So I have the report from ****** Brothers that shows AAA Auger was playing a shady game with me so that they can charge me 2K more. I called their manager ******* and she kept declining to send some other plumber over to investigate or fix it. So I asked ****** Brothers to fix it. It's about how they are trying to be shady and rip people off by causing more damage. So I wanted to report it, and I already filed a dispute through my CC to get my money back.

      Local BBB

      BBB serving the Heart of Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.