Business ProfileforGP Construction Group

Outstanding performance, above and beyond agreement. Long version: On June 30, 2022 we contracted with GP Construction to replace our roof and stain our fence, insurance adjuster approved following a hailstorm. The Project Manager kept all the commitments including replacing gutters (slightly more than original), protecting skylights and installing four new solar powered heat vents (one replaced a burned out electric powered vent). Installation was on time, 100% complete and ten months, numerous storms later, no leaks. I requested that the fence stain be postponed until fall due to significant foliage cover including edibles. The ** requested that I sign off on 'all work complete' and the would come back in the fall and honor the fence stain commitment. ** left, Area Manager confirmed they would come back. Called a couple times in the fall, Area Manager never called back. Learned later that he also left. Due to cold temperatures, we dropped the work over the winter. Called GP Construction in April 2023, outlined the situation, the Region Manager said "our records show we paid the subcontractor to stain last fall". I informed him that the work was not done and offered to send pictures. He agreed, reviewed the pictures and said 'clearly not done, I'll get in touch with the subcontractor'. Ten days later, he confirmed the subcontractor would complete the work. They did a masterful job of completing the power-washing and staining, including an additional overlooked 8 foot stub fence on the other side of the house.Overall, through management changes, modest scope changes, GP Construction maintained excellent dialog, careful review and professionalism in completing the complex project on budget, and respecting our requested delays.5 Star, A-1 Service, A-1 Quality. Will absolutely use them again, next storm.